Privacy Policy

Last Updated: March 3, 2025

TruckLenders USA ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our financing application system.

By submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal, business, and financial information to evaluate and process your financing application:

Personal Information

Full Name
Social Security Number (SSN)
Date of Birth
Email Address
Phone Number
Home Address
Driver’s License or Government-Issued ID

Financial Information

Bank Account Information
Uploaded Bank Statements (PDF or image)
Business Revenue and Banking Details
Uploaded Equipment Invoices or Quotes
Credit Score (if provided)

Business Information

Business Name
Tax ID / EIN
Business Address
Years in Business
Type of Equipment Being Financed

We do not collect unnecessary personal data such as passwords, medical records, or social media information.

2. How We Use Your Information

Your information is used solely for the purpose of processing your commercial vehicle or equipment financing request. This includes:

Evaluating your eligibility for financing
Submitting your application to our lender partners
Contacting you regarding your application
Verifying your identity and preventing fraud

We do not sell, rent, or share your information with third parties for marketing purposes.

3. How We Protect Your Information

We take the security of your data seriously. All sensitive information is handled with industry-standard protection methods, including:

Secure Transmission: All form data is encrypted via HTTPS (SSL/TLS). We do not allow insecure (HTTP) transmissions.
Document Storage Security: Uploaded files are encrypted and securely stored in Amazon Web Services (AWS S3) and Microsoft SharePoint. Public access is disabled, and only authorized personnel may access your documents.
Salesforce Data Security: Personal and business data submitted through your application is securely transmitted to and stored in Salesforce, which is protected by strict role-based access controls.
Access Logging: All access to sensitive files is tracked and monitored for audit purposes.
No Email Storage: Sensitive data like SSNs or bank details are never transmitted or stored via email.
Data Minimization: We store only what is required for the duration of your application process.

4. How Long We Keep Your Information

We retain your data only for as long as necessary to process and manage your financing request:

If your application is not approved, your uploaded documents will be deleted within 30–90 days.
If your application is approved, we retain your data only as long as necessary for underwriting, funding, fraud prevention, and legal compliance.

5. Who We Share Your Information With

We only share your data with trusted partners involved in processing your financing request:

Lending Partners: Financial institutions and banks who will evaluate your application
Credit Bureaus: When a credit report is needed for approval
Government / Legal Authorities: When required to comply with laws or regulations
Secure Storage Providers: We use AWS and Microsoft SharePoint to store your documents securely, under strict internal access controls

We never share your data with advertisers or outside marketing companies.

6. Your Rights & Choices

You have the right to:

Request a Copy of Your Data — View the personal information we’ve collected
Request Data Deletion — Have your information removed from our system if you decide not to proceed
Correct Inaccurate Information — Update your data for proper processing
Withdraw Consent — Request that we stop processing your data before your application is finalized

To exercise these rights, contact us at the email below.

7. Cookies & Tracking Technologies

We may use cookies to improve site functionality and user experience. However, your financing application data is never stored in cookies or tracking scripts.